Privacy Policy for Line Gas

Effective Date: November 1, 2024

This Privacy Policy explains how Line Gas (“we,” “us,” or “our”) collects, uses, discloses, and protects information provided by users of our mobile and web application services (the “Service”). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide our gas delivery services, we collect and store the following personal information:

• Name: Used to identify the account holder and fulfill orders.
• Phone Number: Used to contact you regarding your order and for customer service purposes.
• Address: Necessary for the delivery of gas bottles to your specified location.
• Contacts: Information about individuals you specify when ordering gas on their behalf, including their name, phone number, and address.

2. How We Use Your Information

We use the information we collect to:

• Fulfill your orders and deliver gas to your specified address.
• Communicate with you regarding order updates, support, and customer service.
• Improve our Service by analyzing how users interact with the app and website.
• Send you important notices, updates, or promotional information (if you opt-in).

3. Data Sharing and Disclosure

We do not share your personal information with third parties except in the following cases:

• Service Providers: We may share your information with trusted third-party providers who assist us with delivering the Service (e.g., delivery drivers). These providers are obligated to protect your information and only use it for purposes related to the Service.
• Legal Requirements: We may disclose your information if required by law or in response to legal proceedings, including to protect our rights or to investigate fraud or violations of our terms of service.

4. Data Retention

We retain your information for as long as is necessary to provide the Service to you and comply with applicable laws. If you request account deletion, we will delete your personal data, subject to any retention obligations required by law.

5. Security of Your Information

We are committed to protecting your information and have implemented reasonable security measures to safeguard your data against unauthorized access, alteration, or destruction. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have certain rights regarding your personal information:

• Access: You may request a copy of the information we hold about you.
• Correction: You may request to correct or update your personal information.
• Deletion: You may request permanent deletion of your account and all associated data. Upon verification of your identity, we will delete your account and information within a reasonable timeframe.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our app and website. We will notify you of any significant changes, and your continued use of the Service constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: [Your Email Address]
• Phone: [Your Contact Number]
• Address: [Your Physical Address]

By using Line Gas, you agree to this Privacy Policy and our practices regarding your information. Thank you for trusting us with your data and allowing us to provide you with reliable gas delivery service.